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Book a 'Pick up from Home' DPD Collection for CO2 Gas Returns

We'll collect your empty CO2 cylinders from your door and give you €10 credit for each one.

  • €7.00 per box, with 2 to 12 cylinders in each box
  • €10 credit per cylinder, valid for 12 months on CO2 orders
  • Your return label is emailed once you've completed checkout
  • You choose the days that suit, we confirm the date
  1. 1Your return
  2. 2Collection date
  3. 3Collection location
1. your return.
Please choose how many cylinders you're returning.
Packing your box
  • The collection price is per box: €7.00 for 1 box (2 to 12 cylinders), €14.00 for 2 boxes (13 to 24 cylinders).
  • Pack between 2 and 12 cylinders in each box.
  • Only send the number of boxes you've booked.
  • Each box you send must be one single, sturdy box.
  • Pack the cylinders so they can't move or roll inside the box, and cover any old labels or barcodes.
  • Print your return label and attach it securely to the box.
Select your cylinder type We accept any brand of 425g / 60L CO2 cylinder. If you're sending more than one type, choose Mix or not sure.
Please choose a type.
2. collection date.
Choose your preferred collection days Select all days that suit. We'll do our best to book one of your chosen days, but it can't always be guaranteed.

Have your box ready from 8am on your collection day. Most collections happen between 9am and 6pm.

Please tick at least one day.
3. collection location.
Where should we collect from?Log in to view your saved addresses.
Please enter the first line of the address.
Please enter the town.
Please choose the county.
Please enter a valid 7-character Eircode.
(Note: DPD drivers do not usually call ahead.)
Please enter a valid Irish phone number, starting with 0 or +353.
For example a gate access code or additional directions if required.
If you might be out, tell us where the driver can collect the box from, for example, the front porch. Drivers will only collect from a pre-arranged safe place. A box left outside without this won't be collected, even if it's easy to see. Leaving your box in a safe place is at your own risk.
What happens next
  1. Once you've completed checkout, we'll email your return label.
  2. We'll book your collection with DPD and email you a confirmation, usually by the next working morning.
  3. We'll usually email your €10 credit for each accepted cylinder within 3 working days of your collection, which you can use against your next order of CO2. Don't see your credit? Check your spam folder or contact us.

how it works.

  1. Book your collection. Tell us how many cylinders you're returning, which days suit and where to collect from. You can book a collection on its own or add it to a gas order.
  2. Pack and label your box. Pack 2 to 12 cylinders in each box, so 13 to 24 cylinders need two boxes. We'll email you a return label straight after you order. Print it and attach it securely to the box.
  3. DPD collects. We'll email your collection date and DPD reference, usually by the next working morning. Have your box ready from 8am on the day.
  4. Get your credit. We'll usually email your €10 credit for each accepted cylinder within 3 working days of your collection.

packing your box.

  • Pack between 2 and 12 cylinders in each box. 13 to 24 cylinders need two boxes.
  • Each box you send must be one single, sturdy box. If you have smaller boxes, put them securely inside a larger box.
  • Pack the cylinders so they can't move or roll, and cover any old labels or barcodes.
  • Only send the number of boxes you've booked. DPD charges us for every box.
  • We can't accept damaged cylinders. We'll send any damaged cylinders for recycling, but no credit is payable on them.

your collection day.

  • Have your box ready from 8am. Most collections happen between 9am and 6pm, and a set time can't be chosen.
  • DPD drivers don't usually phone ahead. If you might be out, give us a safe place when you book. Drivers won't collect a box left outside unless you've given us a safe place, even if it's easy to see. Leaving your box in a safe place is at your own risk.
  • Your collection won't always happen on the same day as your gas delivery. DPD runs collections and deliveries on separate routes.

your credit.

  • You get €10 credit for each accepted cylinder, emailed as a code, usually within 3 working days of your collection.
  • The code is valid for 12 months on CO2 cylinders and is used in one transaction. If you'd like it split into smaller amounts, just ask.
  • If it hasn't arrived, check your spam folder.

common questions.

Which cylinders do you accept?
  • Any brand of standard 425g / 60L CO2 cylinder: screw-in, click-in or Quooker.
  • You don't need to have bought them from us.
I don't have a printer. Can I still send them back?
  • Please print the label if you can, as it helps us process your return quickly.
  • If you can't print the label, that's no problem. Instead, write your name and order number clearly on the box and the DPD driver will add their own label.
How do I change my booking?
  • Need a different day? Just reply to your confirmation email with the weekday that suits.
  • Changed your mind and want to use a DPD Pickup Shop instead? Contact us first and we'll cancel the home collection and refund you.

other ways to return.

  • DPD Pickup Shop. Drop your box to one of over 600 DPD Pickup Shops. You book and pay for the label yourself, here's how.
  • Local to Kilcullen? Drop them into our HQ for free, Monday to Friday, 9am to 4pm. Just email hello@faerly.ie first so we know you're coming.

Any questions, email hello@faerly.ie. We're a small team and a real person will get back to you.